Sheet 1
- Relationship support
- Trauma and stress
- Couple counselling
About Carolyn
Counsellor (NCPS), 6 years' experience. Carolyn Heap focuses on stress, anxiety, relationship and family concerns, plus self‑esteem and coping with life changes. She works with adults who have experienced past trauma and relationship difficulties, and supports people through divorce and separation issues.
Carolyn used to work with children and families in local authority settings for more than 30 years. Her current practice centres on adults dealing with attachment difficulties, communication problems and post‑traumatic stress. She also has experience supporting situations where domestic abuse is a factor.
She works with couples and is a certified couple counsellor. Carolyn is training in Relational Life Therapy to develop further options for couples facing separation. She also offers counselling through the LADZ App to encourage more men to access therapy.
In sessions she treats clients as the experts in their own lives. Conversations focus on identifying strengths, clarifying goals and practising concrete ways to handle stress, difficult feelings and day‑to‑day relationship problems. Practical steps and calm, straightforward discussion are central to her method.
Carolyn is NCPS credentialled and sees people in the United Kingdom. Sessions are offered in English and she does not take international clients. To begin people complete an online matching questionnaire and then arrange a first session.
Sheet 2
Therapeutic approaches and how they work online
Carolyn uses evidence‑based therapeutic techniques that focus on relationships and past trauma. One strand addresses attachment and communication problems by helping people notice interaction patterns, practise different responses and rebuild trust in close relationships. This approach suits people struggling with relationship conflict and recurring communication breakdowns.Another focus targets the effects of trauma and stress by working through difficult memories and learning coping strategies. Sessions aim to reduce overwhelm and provide practical tools for managing flashbacks, intrusive thoughts and strong emotions.
Deciding which approach to use is a collaborative process. The therapist will discuss goals, try methods and adjust the plan based on what helps most. Clients take an active role in choosing techniques that match their needs and preferences.
Confirm the exact session formats before booking because the biography does not specify them. Online work can make it easier to fit counselling around family and work life, reduce travel time and allow shorter check‑in appointments when needed. Registered or accredited professionals can also offer sessions that suit quieter surroundings or lower bandwidth when video is impractical.
Sheet 3
Areas of expertise
Primary focus
Additional focus areas
Experience
6+ years
Listed in
United Kingdom
Languages
English
Sheet 4
Frequently asked questions
Which concerns does she help with?
Carolyn works with stress, anxiety, relationship and family concerns, plus self‑esteem and coping with life changes. She also focuses on attachment issues, communication problems, divorce and separation, and post‑traumatic stress.
What is her therapeutic style?
Her style is conversational and practical. She treats clients as experts in their story and focuses on clear steps to manage feelings and relationship problems.
How much experience does she have?
She has six years in her current counselling practice and more than 30 years working with children and families in local authority settings earlier in her career.
What are her credentials and location?
She holds NCPS and provides counselling in the United Kingdom.
Which languages are supported?
Sessions are offered in English.
Can international clients work with her?
She does not accept international clients at this time.
How are fees and payments handled?
Cost varies with location and sessions use a subscription model that can be cancelled at any time.
What are the steps to get started?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Online talk therapy is not emergency care. If you are in danger, use the urgent help numbers.